Interstate Furniture Removals Australia wide 6 days a week.  
     
 

Code of Conduct

- Introduction

The Moving Group Code of Conduct sets out stringent standards expected of members, so that clients may relocate with a member of The Moving Group confidently.

- Dealing with the Client

(a) A Moving Group inventory as completed by the client enforces the quoted price, and can not be altered unless those details differ from those provided by the client.
(b) The contract terms & conditions used must either be the contract terms & conditions of The Moving Group or one approved by The Moving Group by a Moving Group Member.
(c) The Moving Group insurance disclosure and recommendations must be made available to the client.

- Staff

(a) Members will provide adequately trained staff for the work undertaken.
(b) Members of The Moving Group are expected to only use highly experienced staff at all times.

- Vehicles and Equipment

(a) Vehicles must be suitable in all respects for the work undertaken, maintained at least to the standards required by legislation, fully enclosed, and kept clean, both internally and externally.
(b) The Member must ensure that all materials and equipment used are in a safe and sound condition, adequate for the work to be undertaken and able to meet relevant Occupational, Health and Safety standards.

- Insurance
Members will maintain adequate insurances in respect of potential claims against them including:
(a) Fire, flood, collision, and overturning insurance
(b) Public liability;
(c) Motor vehicle third party property damage.
(d) Disclosure of insurance exclusions and further recommendations to comprehensively insure must be made to all clients upon obtaining their quote and upon booking.


- Disputes

(a) Members of The Moving Group agree to make every effort to deal promptly with any complaint received from a client, and all involved within the dispute herebye agree that The Moving Group solution for remedy of the dispute is final and agrees to be bound by such determination.


 

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Interstate Removals & Interstate Backload Specialists. Australia Wide Furniture Removalists.
Frequent services from Cairns to Brisbane including the Gold Coast and down to Sydney, Melbourne and Canberra,
and all towns on route including Townsville, Bundaberg, Toowoomba, Lismore, Gosford, Port Macquarie, Adelaide and more ...

Digital marketing agency Melbourne The Moving Group is not a common carrier, Please refer to our terms and conditions of contract and carriage.
Interstate Removals     Backloading